At Kandyan Art, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, make a purchase or interact with us in other ways. By using our site, you consent to the practices described in this policy.

1. Information We Collect

We collect information in the following ways:

Information You Provide: When you create an account, make a purchase or contact us. You may provide us with personal details such as your name, email address, phone number, shipping address and payment information. This information is necessary to process your orders, provide customer support and improve your experience with our website.

Automatic Information: We automatically collect information when you interact with our website, including your IP address, browser type and pages you visit. We also use cookies (small text files stored on your device) to enhance your user experience, remember your preferences and analyze website traffic. You can manage cookie settings through your browser, but disabling cookies may affect your ability to use some features of the site.

2. How We Use Your Information

We use your personal information for the following purposes:

Order Processing: To complete your purchases and deliver the products you order.
Customer Support: To respond to your inquiries, provide assistance and resolve any issues related to your orders or products.
Personalization: To personalize your shopping experience based on your preferences and past orders.
Marketing Communications: With your consent. We may send you promotional emails, special offers and updates about new products. You can unsubscribe from these communications at any time.

3. How We Protect Your Information

Your privacy and security are important to us. We implement various security measures to safeguard your personal information from unauthorized access, disclosure or alteration. This includes using secure payment processing systems and encryption to protect your payment details.

4. Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes. We may share your information with third parties in the following situations:

Service Providers: We may work with trusted third-party service providers (Eg: payment processors, shipping companies) to help us operate our business and deliver products to you. These service providers are only authorized to use your personal information as necessary to provide their services.
Legal Compliance: We may disclose your information when required by law or to protect our legal rights, such as in the event of a legal dispute, fraud prevention or compliance with applicable regulations.

5. Retention of Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Including legal, accounting or reporting requirements. If you wish to delete your personal information, you can contact us and we will take appropriate action to remove it, subject to any legal obligations.

6. Your Rights

You have the right to access, update or delete your personal information that we hold. If you wish to exercise any of these rights, please contact us at the details provided below. You may also opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by Kandyan Art. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. Any updates will be posted on this page with the updated effective date. We recommend reviewing this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to contact us at: